Nellie – a simple, fast, independent modern approach to adult social care in the community.
Nellie helps and supports individuals, families and communities.
Who is Nellie?
Nellie is the new, modern approach to adult social care in the UK. We specialise in adult social care assessments, brokerage services and mental wellbeing.
Sarah called us on a Sunday evening, stressed and upset.
Her mother had been diagnosed with dementia and Sarah had organised for her to move to a care home at a considerable weekly cost. Sarah had been in touch with her local authority and been assigned a social worker to support with accessing funding for her mother’s ongoing care needs.
Unfortunately the social worker had cancelled their arranged appointment six times with short notice. Whilst Sarah empathised with the fact “emergency cases” happened it had resulted in her taking days off of work unnecessarily.
We visited Sarah that evening. Whilst we weren’t able to put everything right there and then we were able to gain an insight into the situation. This valuable insight allowed us to create an action plan to allow Sarah and her mother to move forward with her care plans.
The original plan was to assess Sarah’s mother with the intention of her returning to her own home, however, after spending a considerable amount of time with her it was decided she lacked the capacity to make the specific decision of her residency and care provision. Along with family, a ‘Best Interest Decision’ was made for Sarah’s mother to remain at the care home.
Sarah received a full assessment of her mother’s needs; support in applying for funding such as attendance allowance; mental capacity assessments for the specific decisions made; and paperwork describing and outlining the best interest decision and the reasons behind it.
Whilst we don’t relish making a decision on someone’s behalf, we ensure that when necessary these decisions are within the law, well documented and in the person’s best interest.
Nellie Cuts down on waiting time
We have the time to listen, help and support you when you need it most. No long waiting lists, confusing paperwork, or cancellations. We understand everyone’s situation is unique, requiring different support. We are available Monday – Friday, 9 am – 5 pm so call us.
Our full range of consultancy services includes:
- Adult Comprehensive Assessment
- Adult Care Planning – Brokerage
- Key Worker Planning
- Hospital Discharge
- Adult Social Care Reviewing
- Adult Mental Capacity Assessment
- Adult Care Home
- Lasting Power of Attorney
- Assessment Capacity