# Contact Nellie Supports | Book an Assessment Today Source: https://www.nelliesupports.com/contact Canonical: https://www.nelliesupports.com/contact [Home](https://www.nelliesupports.com/)Contact SPEAK WITH OUR TEAM # You don't have to work it out alone. Tell the team the question, the person’s location and any deadline. Mental capacity and social work services cover England and Wales; CHC and SEND/EHCP services cover England only. ## Call our team [0333 987 5118](tel:+443339875118)Discuss the right service, scope and next step. ## Email [nellie@nelliesupports.com](mailto:nellie@nelliesupports.com)For an initial enquiry, give a short summary, the person’s location and any deadline. Please do not attach medical, legal or financial records. We will explain how to share the records we need through an agreed secure route. ## Our office Office 11 and 12, Unit 20 Springfield Business Park Grantham, Lincolnshire NG31 7FZ YOUR FIRST CONVERSATION ## A starting point. Not a commitment. It helps to explain the decision or issue, the person's location, who needs the evidence and any deadline. [Send an enquiry](https://www.nelliesupports.com/contact#footer-contact)Use the enquiry form below to contact our team. WHAT HAPPENS NEXT ## Less uncertainty. One step at a time. The numbered steps below explain what happens after your enquiry. - 01 ### We listen Tell us about the person, the situation and any important dates. - 02 ### We agree the plan Understand the service, the cost and the expected timescale before booking. - 03 ### We do the work Professional assessment, careful review and clear next steps. Independent social work, evidence and advocacy. Service scope and arrangements are confirmed before instruction. [Published service information](https://www.nelliesupports.com/contact#footer-contact) ## Talk to our team 0333 987 5118 nellie@nelliesupports.com Monday to Friday, 9:30 am to 5 pm Office 11 and 12, Unit 20, Springfield Business Park, Grantham, NG31 7FZ ## Contact our team ## [0333 987 5118](tel:03339875118) #### Monday to Friday, 9:30 am to 5 pm Email: [nellie@nelliesupports.com](mailto:nellie@nelliesupports.com?subject=Website%20Enquiry) Tell us the question, the person's location and any meeting or court deadline. An initial enquiry helps identify the appropriate service and arrangements; paid casework begins only under an agreed instruction. #### Contact Nellie Supports ## Talk to us about the decision in front of you Mental capacity and independent social work support across England and Wales. CHC and SEND/EHCP services cover England only. An initial enquiry helps us understand the question and identify the relevant service. We confirm the scope and fee for any paid consultation, assessment or casework before you commit. Please ask how to send confidential records securely. Completed assessments ## What to include in your enquiry ## Your enquiry and written quote The initial enquiry helps us identify the appropriate service. Before paid work begins, your written quote confirms the scope, fee including VAT, any extras and payment terms. Ask us about appointment availability and tell us about any deadline. ## Useful links before you contact us ### [Our services](https://www.nelliesupports.com/services) · [Current fees](https://www.nelliesupports.com/prices) · [Privacy policy](https://www.nelliesupports.com/policy-pages/privacy-policy) ## For families Explain what has prompted the enquiry, who the work concerns and any participation or communication needs. You do not need to know the service name. We can arrange interpreters at an additional cost, agreed before booking. ## For solicitors, deputies and professionals Provide the question, intended use, relevant directions and deadline. We confirm the proposed scope, fee and timetable before instruction. ## Quick answers before you get in touch ### How quickly can an assessment happen? Mental capacity assessment reports are delivered within five working days of the completed assessment. Appointment dates are arranged through our reception and client liaison team. Tell us about any court, meeting or statutory deadline before booking. Other service arrangements are confirmed with you. ### Who will contact me back? Our reception and client liaison team responds and coordinates any professional input needed to identify the appropriate instruction. ### Do you cover my area? Home visits are available across England and Wales, with video assessments where suitable for the person and the decision. CHC and SEND/EHCP services cover England only. Nellie Supports provides independent social work assessment, evidence and advocacy support. We do not provide regulated legal advice, and where a legal remedy is needed we will say so and support your solicitor's work. Contacting us does not create a professional relationship. ​ For help with an individual case, explain the question and deadline. The team will confirm the appropriate service and arrangements for any professional advice or assessment. Interactive content: [Nellie Supports — Make an enquiry](https://nellie-dashboard.vercel.app/enquiry.html?embed=1). Open the source page to use this tool; its interactive output is not reproduced here. --- Nellie Supports Ltd · 0333 987 5118 · nellie@nelliesupports.com Office 11 and 12, Unit 20, Springfield Business Park, Grantham, NG31 7FZ