Telehealth Financial

Vulnerability Assessments 

FVT with logo.jpg

Telehealth software systems allow us to care for you through live video assessments.


This means we can assess anyone from anywhere—meaning we aren't limited by location, time zones, or travel restrictions. 

What is a financial Vulnerability assessment?

Financial Vulnerability Assessments can be used either in conjunction with a mental capacity assessment or as a stand-alone assessment for evidentiary purposes.

The assessment model we use is a three-step assessment, 

The Financial Decision Tracker - The financial decision tracker is our base assessment and looks at choice, rationale, understanding, and appreciation of a financial decision in the context of the client's values. This short assessment helps to identify whether there is cause for concern and if so, whether a more comprehensive assessment is required. 

Family and Friends Interview - Family & Friends is a structured, multiple-choice interview of the older adult's relative, friend or trusted professional that encourages elaboration. The risk scoring system indicates risk perception, or how concerned the relative or friend is about the older adult's financial decision-making and vulnerability to financial exploitation.

The Financial Vulnerability Assessment - The Financial Vulnerability Assessment is an in-depth financial vulnerability assessment to determine the factors involved in an older adult's financial decisions. It measures two main aspects of financial management. The first section, the Financial Decision Tracker, looks at the intellectual factors (choice, rationale, understanding, appreciation) at play in making a specific financial decision.

The Lichtneberg model Nellie Supports uses is evidenced-based, person-centred and therapeutic in nature, allowing for a positive and comprehensive assessment. 

A Financially Vulnerable Assessment is transaction-specific and can be used as evidence for changes to wills; Trust Fund creation, Investment, Gifts of cash and Property and for those deputies,attorneys and family members who have concerns about a loved one. 


How Does Telehealth  Work And How Secure Is It?

How does our system work?


You can book an appointment by phone or by using Nellies online booking system. You'll get a confirmation email with a link that lets you easily jump into the call. That way, when your appointment time arrives, all you need to do is follow the link, and you'll be whisked away to the virtual assessment room where our assessor will join you. 


No login or password is required—just one click and you're in!


It really is that easy. 

How secure is Telehealth?


Our system is integrated into our Patient Management System. We don't rely upon third-party systems such as Skype or Zoom, so you can rest assured our system is safe and professional.


All video calls are secured with end-to-end encryption and meet the same strict privacy and security standards as our regular services. You can rest easy knowing your assessments are kept between just you and us.


Nellie Supports keeps your records safe. All of our data collection systems are designed to meet the data protection regulations of GDPRAustralian Privacy Principles, and HIPAA. (Just to make sure we covered everything!)

You can Book Your Assessment Online  Here