Telehealth Video-Link Mental Capacity Assessments
Face to face mental capacity assessments are always going to be best practice. However, in those instances where this is not feasible, we offer a safe, secure and professional online mental capacity assessment vie our integrated Telehealth service.
As with our face to face assessments, our qualified experienced and registered Social Workers complete all of our telehealth mental capacity assessments. We provide a relaxed and informal approach to ensure you have the best opportunity and help in making decisions.
Your Questions Answered
What to expect
As with our face to face assessments, our qualified experienced and registered Social Workers complete all of our telehealth mental capacity assessment consultations. We provide a relaxed and informal approach to ensure you have the best opportunity and help in making decisions.
What's Included in the assessment?
Everything necessary is included, an assessment either face to face or via video link as well as a corresponding report. Where necessary our Social Workers will complete additional assessments such as a Montreal cognitive assessment and a financial decision tracker to strengthen their reports at no additional cos
Why Choose Nellie?
We have worked with official court solicitors to create a bespoke assessment report to assess and record the mental capacity of an adult to engage in court proceedings in the Family Court, the High Court, a county court, or the Court of Appeal.
Who can complete a mental capacity assessment?
In cases involving complex or major decisions, you may need to get a professional opinion. The assessor must be an impartial, qualified professional, such as a doctor, nurse, or social worker.
How secure is Telehealth Video-Link?
Our system is integrated into our Patient Management System. We don't rely upon third-party systems such as Skype or Zoom, so you can rest assured our system is safe and professional. All video calls are secured with end-to-end encryption and meet the same strict privacy and security standards as our regular services. You can rest easy knowing your assessments are kept between just you and us.
Social Work England is a specialist body taking a new approach to regulating social workers in their vital roles. All of our Social Workers are registered with Social Work England for your peace of mind.
Our assessors are accredited Montreal Cognitive Assessment (MoCA) assessors with specific experience in completing capacity assessments and specialist reports.
All of our assessors have undergone extra training to become accredited financial vulnerability experts according to Lichtenberg standards, so they can provide even more detailed reports on mental capacity.
The Covid-19 Pandemic changed the way we lived and had an impact on many people's lives. For Rachel, it resulted in some social anxiety.
Rachel wished to make a will but had previously had a road traffic injury resulting in an acquired brain injury; although she had recovered well, her solicitor was insistent that it was best practice for Rachel to have a testamentary capacity assessment to sit alongside her will.
While Rachel was managing her social anxiety well, the additional stress of undergoing an assessment and it being face to face was a large amount of pressure on her; when she called Nellie Supports, she expressed this anxiety, and our team suggested a video link assessment.
As it was a video link assessment, we were able to offer it the very next day, meaning Rachel could get it over and out of the way without weeks of anxiety building up.
As expected, Rachel flew through the assessment and even stayed on to chat with the assessor about Badminton, a shared hobby between Rachel and the Social Worker who just happened to have her racquet on the wall of her office.