Personal Independence Payment Support

You could be entitled to personal independence payments if you have a long-term physical or mental health condition or disability and have difficulty doing everyday tasks. PiP is broken into two parts Daily Living and Mobility.


What Are Personal Independence Payments

PIP or Personal Independence Payment is a form of government support that can help with additional living costs if you have a long-term physical or mental health condition and difficulty completing particular day-to-day tasks. 

There are two parts to PIP the mobility element and the daily living element. 

You can receive the mobility element if you have difficulty in moving around your own home or community. In contrast, the day to day element can be accessed if you have difficulties with maintaining your nutrition, personal care, managing communication (such as utility bills) or medication and can include managing your finances or if you have a disability that restricts your ability to interact socially. 


How can Nellie Help?

Our support staff are specially trained to assist with the entire PiP process, from completing the initial eligibility form (PIP1) through to applying for appeals (SSCS1). 

Our Support staff work with you to ensure they understand your personal needs and how your disability or illness impacts your day-to-day life and ensure forms are completed appropriately to ensure the best possible chance of acceptance the first time around. 


Personal Independence Payment Application

Once we have received your PIP2 form, we can complete a short interview with you via video-link or telephone to gain all of the necessary information to ensure the form is completed within the necessary 30 days (or request an extension if necessary). We aim to ensure your PIP2 form correctly identifies all of your needs to give the best chance of success the first time around


Mandatory Reconsideration

If a claim is rejected or if you feel the amount awarded is incorrect, the next step in the process is to request a mandatory reconsideration. All of this can create a stressful situation. Our trained support staff can alleviate this pressure and support you with completing CRM1 forms requesting a review of your claim. 


PIP Appeal

Should the result of the mandatory reconsideration of your Personal independence payment application is unsuccessful. In these cases, our support staff can request additional support from our Social Work team, who can complete an independent social care needs assessment to give further evidence to your claim. With this and any new or additional evidence, our support team can launch an appeal (SSCS1) on your behalf, supporting you every step of the way. 



Your health and social care needs can change over time; these changes can impact your eligibility for personal independence payments. As such, our specially trained staff are on hand to review your PiP eligibility and ensure you are receiving the right level of support. 

Need some advice?
Speak to our team