# Social Care Assessment and Care Planning | Nellie Supports Source: https://www.nelliesupports.com/services/social-care-and-case-management-services Canonical: https://www.nelliesupports.com/services/social-care-and-case-management-services [Home](https://www.nelliesupports.com/)Social care and care planning SUPPORT BUILT AROUND EVERYDAY LIFE # Social care & care reviews. The right support. For the life that matters. Independent assessment, care planning, care brokerage and ongoing review for individuals and families. A practical starting point when care needs or arrangements are changing. [Discuss your needs](https://www.nelliesupports.com/contact)[Explore your options](https://www.nelliesupports.com/services/social-care-and-case-management-services#support-options) For individuals, families and professionals. YOUR CARE SUPPORT, AT A GLANCE Assess. Plan. Organise. Review. Start A clear understanding of needs Plan Personal wishes and outcomes Arrange Care brokerage and coordination Review Support as circumstances change [Find the right starting point](https://www.nelliesupports.com/contact)Discuss the location, level of support and any urgent changes with the team. INDEPENDENCE IS PART OF THE SERVICE. On this page[Overview](https://www.nelliesupports.com/services/social-care-and-case-management-services#overview)[Support options](https://www.nelliesupports.com/services/social-care-and-case-management-services#support-options)[Questions](https://www.nelliesupports.com/services/social-care-and-case-management-services#questions)[Fees](https://www.nelliesupports.com/prices)[Contact](https://www.nelliesupports.com/contact) THE STARTING POINT ## Care should fit the person. ### Understand needs before arranging services. An assessment looks at everyday circumstances, risks, preferences and the support a person needs. Care planning brings that information together into a practical plan. Nellie also provides brokerage, provider sourcing and ongoing reviews, with support for families, attorneys and deputies arranging care. [Talk through your situation](https://www.nelliesupports.com/contact) FIND YOUR NEXT STEP ## Start with what you need help with. You do not need to know the service name before speaking to us. 01UNDERSTAND ### Needs assessment Build a picture of daily life and the support required. [Explore this support](https://www.nelliesupports.com/services/social-care-and-case-management-services/assessment-and-care-planning-social-care-services) 02PLAN ### Personalised care planning Relate the support plan to the person's needs and wishes. [Explore this support](https://www.nelliesupports.com/services/social-care-and-case-management-services/assessment-and-care-planning-social-care-services) 03ORGANISE ### Care brokerage Explore suitable providers and practical arrangements. [Explore this support](https://www.nelliesupports.com/services/social-care-and-case-management-services/assessment-and-care-planning-social-care-services) 04STAY INVOLVED ### Ongoing review Revisit support when needs or circumstances change. [Explore this support](https://www.nelliesupports.com/contact) HONEST ANSWERS ## The questions people ask first. Still unsure about something? Speak with our team. [0333 987 5118](tel:+443339875118) Can a family member or deputy enquire? Yes. The published service supports individuals, families, attorneys, deputies and professionals. [Ask the team](https://www.nelliesupports.com/contact). Is this only a written assessment? The wider service also includes care planning, brokerage and ongoing review. Confirm what is included in your instruction. [Ask the team](https://www.nelliesupports.com/contact). Where do I start? Tell the team what is difficult now, what support is already in place and what you hope to change. [Ask the team](https://www.nelliesupports.com/contact). Independent social work, evidence and advocacy. Service scope and arrangements are confirmed before instruction. [Published service information](https://www.nelliesupports.com/services/social-care-and-case-management-services/assessment-and-care-planning-social-care-services) ## Start with the care question Tell us what has changed, what care is in place and what you need help understanding. We agree a defined instruction and explain what you will receive. Ongoing case management is not currently offered. ## Assessment and care planning An independent social work assessment explores the person’s needs, wishes, daily life, support network and relevant circumstances. A care plan, where instructed, sets out practical recommendations. [Assessment and care-planning services](https://www.nelliesupports.com/services/social-care-and-case-management-services/assessment-and-care-planning-social-care-services) ## Care finding and brokerage Defined support to explore providers and care arrangements around identified needs. This does not include continuing monitoring or management of a care package. [Care finding and brokerage](https://www.nelliesupports.com/services/social-care-and-case-management-services/care-finding-and-brokerage) ## Independent care reviews A review considers whether existing arrangements meet the person’s current needs and identifies recommendations within the agreed scope. [Independent care reviews](https://www.nelliesupports.com/services/social-care-and-case-management-services/independent-care-reviews) ## The right evidence for the decision A care needs assessment and a mental capacity assessment answer different questions. Private social work does not replace a council’s statutory responsibilities or decide NHS funding. England and Wales have different social care frameworks; we confirm the relevant framework for each instruction. ## Scope, fees and your next step The written quote confirms the work, report, timetable, fee including VAT and any agreed additional costs. Travel is charged separately at £48 per hour including VAT (£40 excluding VAT). [See current published fees](https://www.nelliesupports.com/prices) [Discuss a social care assessment](https://www.nelliesupports.com/contact) ## Related information - [Independent care needs assessments and care planning](https://www.nelliesupports.com/services/social-care-and-case-management-services/assessment-and-care-planning-social-care-services) - [Find care that fits the person, their needs and their budget](https://www.nelliesupports.com/services/social-care-and-case-management-services/care-finding-and-brokerage) - [Is the current care still meeting the person’s needs?](https://www.nelliesupports.com/services/social-care-and-case-management-services/independent-care-reviews) - [Independent care needs assessments and care planning](https://www.nelliesupports.com/services/social-care-and-case-management-services/independent-social-care-assessment-and-care-planning) Interactive content: [Find the right mental capacity assessment](https://www-nelliesupports-com.filesusr.com/html/55af61_176fb9ca4e784cca165849be8c115769.html). Open the source page to use this tool; its interactive output is not reproduced here. --- Nellie Supports Ltd · 0333 987 5118 · nellie@nelliesupports.com Office 11 and 12, Unit 20, Springfield Business Park, Grantham, NG31 7FZ