Telehealth Lasting Power of attorney Certificate Provider

Telehealth software systems allow us to care for you through live video assessments.


This means we can assess anyone from anywhere—meaning we aren't limited by location, time zones, or travel restrictions. 

What is a Lasting Power of Attorney Certificate Provider?

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As with our face to face assessments, our qualified experienced and registered Social Workers complete all of our telehealth lasting power fo attorney certificate provider consultations. We provide a relaxed and informal approach to ensure you have the best opportunity and help in making decisions. 


A certificate provider is an impartial person who confirms that you understand what you're doing and that nobody is forcing you to make an LPA. They must confirm that:


  • you understand the significance of the LPA

  • you have not been put under pressure to make it

  • there has been no fraud involved in making the LPA

  • there is no other reason for concern


Our Social Workers will ensure they discuss your LPA with you in private, with your permission, before they sign to 'certify' their part of the LPA.


Our Social Workers acting as your certificate provider can witness your and your attorneys' signatures.


Based upon our extensive experience, we know the information the Office of Public Guardia will require should your LPA be contested. As part of our certificate provider service, we provide a short report evidencing this information, thus ensuring you are fully supported. 

How Does Telehealth  Work And How Secure Is It?

How does our system work?


You can book an appointment by phone or by using Nellies online booking system. You'll get a confirmation email with a link that lets you easily jump into the call. That way, when your appointment time arrives, all you need to do is follow the link, and you'll be whisked away to the virtual assessment room where our assessor will join you. 


No login or password is required—just one click and you're in!


It really is that easy. 

How secure is Telehealth?


Our system is integrated into our Patient Management System. We don't rely upon third-party systems such as Skype or Zoom, so you can rest assured our system is safe and professional.


All video calls are secured with end-to-end encryption and meet the same strict privacy and security standards as our regular services. You can rest easy knowing your assessments are kept between just you and us.


Nellie Supports keeps your records safe. All of our data collection systems are designed to meet the data protection regulations of GDPRAustralian Privacy Principles, and HIPAA. (Just to make sure we covered everything!)

You can Book Your Assessment Online  Here