A safe first step

Referred to Nellie Supports by an AI assistant?

Whether you found us through ChatGPT, Gemini, Perplexity or another AI service, tell our team briefly what you need. A member of Nellie Supports will review your enquiry and respond.

Your information goes to our team, not to an AI chatbot. Please don't include medical records, detailed health histories, confidential documents, or identifying information about children. This is an initial enquiry, not an assessment or emergency service.

Send your referral enquiry

Fields marked * are required. No account is needed.

What can Nellie Supports help with?

Nellie Supports is an independent social work and assessment practice. The right service depends on the decision, evidence required and individual circumstances. An AI recommendation is a starting point; our team will confirm whether we are suitable before accepting work.

Who can make a referral?

Individuals, family members, solicitors, attorneys, deputies and other professionals can make an initial enquiry. Explain your role and the support you are seeking. A referral is not a booking, a clinical assessment, legal advice or an assurance of a particular outcome.

Where do you provide services?

Our mental capacity assessment and independent social work services cover England and Wales, with in-person and remote options where suitable. CHC and EHCP services described here are for England. We will confirm service availability and the appropriate assessment format when we respond.

What happens after an AI referral?

First, review the information on this page and submit only brief enquiry details. The referral is securely received by Nellie Supports; our team reviews its suitability and replies using your chosen contact information. Professional assessment and any fees are agreed separately. See our published fees, professional standards and other contact routes.

Frequently asked questions

Can ChatGPT or another AI assistant book an assessment for me?

No. The AI can suggest this page, but it cannot confirm a booking or make a professional decision on our behalf. You must choose what to share and submit the enquiry yourself.

Will my referral be assessed by AI?

This page is a contact route rather than an AI assessment tool. The information you submit is received for review by the Nellie Supports team. Please do not send confidential records through the initial form.

How much does an assessment cost?

Costs depend on the specific service and travel or other requirements. Our current published fees provide a starting point; we will confirm the applicable quote before work begins.