SPEAK WITH OUR TEAM
You don't have to
work it out alone.
Tell the team the question, the person’s location and any deadline. Mental capacity and social work services cover England and Wales; CHC and SEND/EHCP services cover England only.
For an initial enquiry, give a short summary, the person’s location and any deadline. Please do not attach medical, legal or financial records. We will explain how to share the records we need through an agreed secure route.
Our office
Office 11 and 12, Unit 20Springfield Business Park
Grantham, Lincolnshire
NG31 7FZ
WHAT HAPPENS NEXT
Less uncertainty.
One step at a time.
The numbered steps below explain what happens after your enquiry.
- 01
We listen
Tell us about the person, the situation and any important dates.
- 02
We agree the plan
Understand the service, the cost and the expected timescale before booking.
- 03
We do the work
Professional assessment, careful review and clear next steps.
Independent social work, evidence and advocacy. Service scope and arrangements are confirmed before instruction.
Published service informationSend an enquiry
A little context helps.
Tell us which service you need, how to reach you and any deadline you are working towards.
Send an enquiryTalk to our team
0333 987 5118Monday to Friday, 9:30 am to 5 pm
nellie@nelliesupports.comOffice 11 and 12, Unit 20, Springfield Business Park, Grantham, NG31 7FZContact our team
0333 987 5118
Monday to Friday, 9:30 am to 5 pm Email: nellie@nelliesupports.com
Tell us the question, the person's location and any meeting or court deadline. An initial enquiry helps identify the appropriate service and arrangements; paid casework begins only under an agreed instruction.
Contact Nellie Supports
Talk to us about the decision in front of you
Mental capacity and independent social work support across England and Wales. CHC and SEND/EHCP services cover England only.
An initial enquiry helps us understand the question and identify the relevant service. We confirm the scope and fee for any paid consultation, assessment or casework before you commit. Please ask how to send confidential records securely.
Completed assessments
What to include in your enquiry
Your enquiry and written quote
The initial enquiry helps us identify the appropriate service. Before paid work begins, your written quote confirms the scope, fee including VAT, any extras and payment terms. Ask us about appointment availability and tell us about any deadline.
Useful links before you contact us
Our services · Current fees · Privacy policy
For families
Explain what has prompted the enquiry, who the work concerns and any participation or communication needs. You do not need to know the service name. We can arrange interpreters at an additional cost, agreed before booking.
For solicitors, deputies and professionals
Provide the question, intended use, relevant directions and deadline. We confirm the proposed scope, fee and timetable before instruction.
Quick answers before you get in touch
How quickly can an assessment happen?
Mental capacity assessment reports are delivered within five working days of the completed assessment. Appointment dates are arranged through our reception and client liaison team. Tell us about any court, meeting or statutory deadline before booking. Other service arrangements are confirmed with you.
Who will contact me back?
Our reception and client liaison team responds and coordinates any professional input needed to identify the appropriate instruction.
Do you cover my area?
Home visits are available across England and Wales, with video assessments where suitable for the person and the decision. CHC and SEND/EHCP services cover England only.
Nellie Supports provides independent social work assessment, evidence and advocacy support. We do not provide regulated legal advice, and where a legal remedy is needed we will say so and support your solicitor's work. Contacting us does not create a professional relationship.
For help with an individual case, explain the question and deadline. The team will confirm the appropriate service and arrangements for any professional advice or assessment.