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England and Wales’ Largest Identified Specialist Private Social Work and Mental Capacity Assessment Practice
Nellie Supports provides independent mental capacity assessments, COP3 assessments, NHS CHC and care funding support, EHCP and SEND advocacy, social care and case management, and specialist reports across England and Wales.
Our work supports families, solicitors, deputies, attorneys, professional bodies and public organisations in complex matters involving mental capacity, care, funding, welfare, education and legal proceedings.
Services are delivered by a permanent full-time multidisciplinary team, not an ad hoc associate, contractor or referral-panel model. Our approach is structured, evidence-led and guided by The Nellie Standards.
Permanent full-time team. Thousands of formal assessments and reports. Specialist support across England and Wales.
Trusted by Thousands. Guided by Experience. Committed to You.
9500+ Assessments and Reports
With over 9,500 assessments completed, we have extensive experience supporting a wide range of decision-specific needs. Our reports are structured, evidence-based and prepared with the practical requirements of families, professionals and legal settings in mind.
100% Coverage
We provide 100% coverage across England and Wales, making it easier for families, solicitors, deputies and professionals to access specialist assessments wherever they are needed. Our service is designed to be responsive, consistent and available nationally.
100+Years Experience
Our team brings together well over 100 years of combined professional experience across social work, mental capacity, safeguarding, care planning and specialist assessment practice. This depth of experience helps us approach each assessment with confidence, clarity and professional judgement.
4.9 * Rating on Google
Rated 4.9 stars on Google, our reviews reflect the trust placed in us by families, solicitors, case managers and other professionals. We are proud to be recognised for clear communication, reliable support and high-quality assessment reports.
Our Specialist Services
Specialist Assessment, Advocacy and Reporting Services
Nellie Supports brings together mental capacity assessment, private social work, care funding, education advocacy, case management and specialist reporting services in one coordinated practice. Our services are designed for situations where decisions need clear evidence, careful reasoning and professional judgement.
Mental Capacity Assessments
Independent, decision-specific mental capacity assessments for Court of Protection matters, COP3 evidence, wills, Lasting Powers of Attorney, property and financial affairs, care, residence, contact, litigation and complex welfare decisions.
Our permanent full-time multidisciplinary team prepares structured, evidence-led reports in accordance with the Mental Capacity Act 2005, including reports for legal, professional and court-related use.
EHCP & SEND Appeal Advocacy
Specialist EHCP and SEND advocacy through Little Nellies, supporting families with EHC needs assessment requests, draft EHCP responses, annual reviews, placement disputes, evidence preparation and SEND Tribunal appeals.
We help parents and carers understand the process, identify the right evidence, respond to local authority decisions and present clear, structured arguments about a child or young person’s special educational needs and provision.
Social Care & Case Management
Independent social care and case management support for adults, older people, disabled people and families with complex care, safeguarding, funding, litigation or welfare needs.
Our work includes social care assessments, care planning, case management, professional liaison, future care reporting, litigation-related reports and specialist evidence for complex care and support decisions.
NHS CHC (Continuing Health Care) and Care Funding
Specialist NHS CHC and care funding support for families challenging NHS Continuing Healthcare decisions, Checklist outcomes, Decision Support Tool assessments, local resolution responses, retrospective reviews and complex care funding disputes.
We help families understand the CHC process, identify weaknesses in funding decisions, prepare structured evidence and challenge outcomes where health needs or care funding responsibilities have not been properly recognised.
About Nellie Supports & Our Team.
Nellie Supports is a specialist private social work practice providing independent mental capacity assessments, COP3 assessments, NHS CHC and care funding support, EHCP and SEND advocacy, social care support, case management and specialist reports across England and Wales.
We support families, solicitors, deputies, attorneys, professional bodies and public organisations where clear evidence, structured analysis and legally informed professional judgement are required.
Our multidisciplinary team is made up of permanent full-time professionals working within our organisation. We do not rely on an ad hoc associate, contractor or referral-panel model. This gives clients access to consistent systems, internal peer review, shared professional standards and coordinated support across England and Wales.
Our work includes decision-specific capacity assessments for Court of Protection proceedings, wills, Lasting Powers of Attorney and complex financial or welfare decisions, NHS Continuing Healthcare eligibility disputes and appeals, EHCP challenges and SEND Tribunal advocacy, social care assessments, case management and specialist reports.
Every assessment and report is produced within a structured professional environment built for consistency, accountability and practical use.
England and Wales coverage. Court-ready expertise. Full-time professionals.
Meet Team Nellie
Family is at the heart of every elephant’s life and just like people, elephants care, comfort, empathise, work together and even hug. We thought it was a great way to sum up our compassionate, collaborative approach and our mission to protect and support individuals, and the families and communities they’re a part of.
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Ben Slater
Principal Social Worker and Director
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Kerry Slater
Life Expectancy Expert and Director
Louise Thornton
Social Worker and Mental Capacity Lead
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Amelia Papworth
Customer Liaison Lead
Dive Deeper: Expert Insights on Trustee Capacity
The Nellie Standards
Guided by The Nellie Standards
The Nellie Standards are our internal framework for assessment, advocacy and reporting. They set out the principles we expect across our work, including clarity, professional accountability, evidence-led reasoning, decision-specific analysis, safeguarding awareness and practical usefulness.
For mental capacity assessments, this means being clear about the decision, the relevant information, practicable steps, the functional test, the diagnostic stage, the causative link and the reasoning behind the conclusion.
For care, funding, EHCP and specialist reporting work, it means producing evidence that is structured, proportionate and focused on the issue that needs to be resolved.
Frequently Asked Questions
Nellie Supports provides specialist assessment, advocacy and reporting services across England and Wales. Our work includes mental capacity assessments, COP3 assessments, NHS CHC and care funding support, EHCP and SEND advocacy, social care and case management, and specialist reports.
We work with families, solicitors, deputies, attorneys, professional bodies, public organisations and other decision-makers who need independent evidence, structured analysis or practical support in complex care, capacity, funding, education or welfare matters.
Yes. Nellie Supports provides independent, decision-specific mental capacity assessments for decisions involving Court of Protection matters, wills, Lasting Powers of Attorney, property and financial affairs, care, residence, contact, litigation and complex welfare issues.
Yes. We provide COP3 assessments where formal mental capacity evidence is required for Court of Protection applications. A COP3 assessment must be current, decision-specific and properly reasoned.
Yes. We provide NHS CHC and care funding support, including support with Checklist outcomes, Decision Support Tool assessments, local resolution responses, retrospective reviews and complex care funding disputes.
Yes. Little Nellies provides EHCP and SEND advocacy for families dealing with EHC needs assessment requests, draft EHCPs, annual reviews, placement disputes, evidence preparation and SEND Tribunal appeals.
Yes. We provide social care and case management services, including independent social care assessments, care planning, professional liaison, ongoing support and specialist reports for complex care, safeguarding, funding or welfare matters.
The Nellie Standards are our internal framework for assessment, advocacy and reporting. They set out the principles we expect across our work, including clarity, evidence-led reasoning, decision-specific analysis, professional accountability and practical usefulness.
Yes. Nellie Supports works across England and Wales. Depending on the service, circumstances and professional requirements, work may be completed face-to-face, remotely or through a combination of assessment, document review, professional liaison and written reporting.
Current public pricing is set out on our prices page. Some services have fixed prices, while more complex work may depend on the scope, urgency, records involved and type of report or support required.
No. Nellie Supports provides independent, evidence-led assessment, advocacy and reporting services. No provider can guarantee how a court, tribunal, local authority, ICB or other decision-maker will treat any report, appeal or submission.
Why Families and Professionals Choose Nellie Supports
Choosing the right professional support matters when decisions involve mental capacity, care, funding, welfare, education or legal proceedings. The quality of the assessment, the clarity of the reasoning and the structure of the evidence can directly affect how complex decisions are understood, challenged or resolved.
Families instruct Nellie Supports because they need clear explanations, practical guidance and professional support during stressful and often urgent situations.
We help families understand what evidence is needed, what options are available and how to move forward where care, capacity, funding or education decisions are disputed or unclear.
Solicitors, deputies, attorneys and professional organisations instruct us because our reports are structured, decision-specific and prepared with the legal and practical context in mind. Our assessors understand the importance of relevant information, practicable steps, professional independence and clear reasoning.
Our services are designed to work together. A family may need a single COP3 assessment. A solicitor may need a decision-specific capacity report. A deputy may need social care input, care funding advice or a specialist report. A parent may need EHCP advocacy. Whatever the route, our approach remains consistent: independent, structured, evidence-led and focused on the decision that needs to be made.
Clear reasoning
Reports and written work are structured so the evidence, analysis and conclusion can be followed by the person using them.
Decision-specific assessment
Mental capacity work is focused on the exact decision in question, not a broad or general label.
Permanent team model
Clients are supported by a permanent full-time multidisciplinary team, rather than an undefined panel of occasional assessors.
England and Wales coverage
We support clients across England and Wales through face-to-face, remote and professionally coordinated work where appropriate.
Practical use
Our reports and advocacy are designed to be useful in real-world decisions, not just technically complete.