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Social Care

Assess - Plan - Broker - Review

Empowering Your Social Care Journey with Expertise and Compassion

Navigating the intricate world of social care requires empathy and expertise. At Nellie Supports, our mission is to offer a seamless journey through this landscape. Our integrated suite of services – Assess, Plan, Broker, and Review – ensures that every facet of your care is thoughtfully managed.

Social Work England is a specialist body taking a new approach to regulating social workers in their vital roles. All of our Social Workers are registered with Social Work England for your peace of mind. 
Our assessors are accredited Montreal Cognitive Assessment (MoCA) assessors with specific experience in completing capacity assessments and specialist reports.

Financial Vulnerability Accredited

All of our assessors have undergone extra training to become accredited financial vulnerability experts according to Lichtenberg standards, so they can provide even more detailed reports on mental capacity.

All our assessments are completed by registered and accredited professional Social Workers, providing you with the utmost confidence and peace of mind. Our dedicated team ensures that every mental capacity assessment is conducted with the highest level of expertise, adhering to professional standards and ensuring the well-being and rights of individuals.

Discover the power of a thorough Care Needs Assessment in ensuring you receive the right care and support. Our assessments are conducted with compassion and expertise, understanding your unique needs to determine the best approach to enhance your well-being

Crafting a personalised Care Plan is crucial to delivering the support you require. Our team of dedicated professionals will collaborate with you to create a comprehensive and practical plan that addresses your care needs, preferences, and goals.

Navigating the diverse landscape of care services can be overwhelming. Our Brokerage service streamlines the process, helping you find the most suitable care options that align with your requirements and budget.

Evaluating the effectiveness of your care is essential for continuous improvement. Our Care Review service ensures your care plan evolves with your changing needs, guaranteeing that you're always receiving the highest quality of support.

Introducing Nellie+

Continuous Assistance through Our Innovative and Affordable Social Care Case Management Subscription Service. Guaranteeing Access to Essential Support Whenever You Require It.

Case Study: Enhancing Lives Through Comprehensive Social Care Services

Meet Elizabeth, a vibrant 68-year-old woman who has lived independently for most of her life. However, as age caught up with her, Elizabeth began facing challenges in managing daily tasks and maintaining her well-being. Her family noticed the change and decided it was time to seek professional help to ensure Elizabeth's comfort and safety.

Elizabeth's family reached out to Nellie Supports to initiate the journey of care and support. Our dedicated team conducted a thorough Care Needs Assessment, engaging with Elizabeth and her family to understand her unique requirements. The assessment provided valuable insights into Elizabeth's struggles and needs, forming the foundation for a tailored care plan.

With the information from the assessment, our expert team crafted a personalized Care Plan for Elizabeth. Taking into account her preferences, health conditions, and goals, the plan outlined a range of services, from assistance with daily activities to medical support and emotional well-being. Elizabeth's family appreciated the comprehensive approach that ensured all aspects of her care were considered.

Navigating the myriad of care services available can be overwhelming, but Nellie Supports made the process seamless for Elizabeth's family. Our skilled Brokerage services helped them identify and secure suitable care providers, ensuring that each service aligned with Elizabeth's needs and preferences. This allowed Elizabeth's family to focus on spending quality time with her rather than worrying about logistics.

As Elizabeth's care journey progressed, our commitment to her well-being remained unwavering. Our team regularly conducted Care Reviews to assess the effectiveness of the care plan and make necessary adjustments based on her evolving needs. This iterative process ensured that Elizabeth continued to receive the best care possible.

Through the combined efforts of our Care Needs Assessment, Care Planning, Brokerage, and Care Review services, Elizabeth's life underwent a remarkable transformation. She regained her independence, found comfort in her daily routines, and developed a strong bond with her caregivers. Elizabeth's family witnessed her thriving and living her life to the fullest, reassured by the holistic support provided by Nellie Supports.

At Nellie Supports, we are committed to making a positive impact on the lives of individuals like Elizabeth, offering compassionate and comprehensive social care services that empower individuals to embrace life with confidence and dignity.

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Looking for something else?
  • What is a Mental Capacity Assessment to Litigate?
    A Mental Capacity Assessment to Litigate evaluates an individual's cognitive ability to understand and participate in court proceedings. Conducted by a team of experienced Social Workers, the assessment ensures fair and just legal participation.
  • Why is this assessment necessary?
    The assessment is crucial to ensure that individuals involved in legal proceedings have the cognitive ability to make informed decisions. This safeguards vulnerable individuals and upholds the legitimacy of the court proceedings.
  • What criteria must one meet to be considered capable of litigation?
    The official solicitor outlines specific criteria, such as the capacity to understand advice, the ability to make decisions in litigation, and the capacity to understand compromise. Meeting these criteria is essential for fair participation in legal matters.
  • What happens if someone lacks the required mental capacity?
    If an individual lacks the necessary mental capacity to litigate, a litigation friend may be appointed to assist in decision-making and understanding advice related to the court proceedings.
  • Who conducts the assessments?
    Our team of registered and accredited professional Social Workers at Nellie Supports conducts these assessments, adhering strictly to the Mental Capacity Act 2005 guidelines.
  • What does the assessment process involve?
    The assessment begins by gathering relevant background information about the individual. This is followed by face-to-face interactions to evaluate comprehension of legal terms, decision-making abilities, and understanding of the implications of the court case.
  • How long does it take to receive the assessment results?
    While the timing may vary based on individual circumstances, our goal is to communicate the results promptly to allow legal proceedings to proceed efficiently.
  • What does the assessment report include?
    The report outlines the findings, observations, and conclusions regarding an individual's capacity to engage in court proceedings. It is a detailed and well-documented account of the individual's mental capacity.
  • Are your reports court-compliant?
    Yes, our reports are fully court-compliant and meet the specific requirements set out in both CRP35 and Family Court Rules. Conducted by our team of registered and accredited professional Social Workers, these assessments strictly adhere to the legal framework set forth by the Mental Capacity Act 2005 and other relevant legislation. The comprehensive nature of our reports makes them suitable for presentation and acceptance in both civil and family court settings.
  • How can I schedule an appointment for a Mental Capacity Assessment to Litigate?
    To make an appointment, you can contact our team at Nellie Supports by calling 0333 987 5118 or emailing
The image displays a portrait of a mature man. He has a well-defined facial structure, a full beard and mustache with a mix of white and gray hair. His eyes are deep-set and appear to be of a light color, emanating warmth and wisdom. The man has a slight, pleasant smile on his lips. He is wearing a navy blue crewneck shirt. The background is neutral and light, putting the focus on the man's face. The overall feel of the image is calm and introspective.

Our assessments are conducted with a therapeutic approach, recognising the potential emotional and psychological impact such evaluations can have.

We approach each assessment with empathy and sensitivity, creating a safe and comfortable environment for the individual being assessed. Our skilled assessors are trained not only in the legal and procedural aspects but also in effective communication and rapport-building. We engage in meaningful conversations, ensuring that the individual's voice and preferences are heard and respected throughout the assessment process. Moreover, we are keenly aware that mental capacity can fluctuate, and it can be influenced by various factors such as stress, anxiety, and health conditions. With this in mind, we take a holistic view, considering not only the individual's current state but also their history, context, and potential future changes.

Our therapeutic approach aims to reduce any anxiety or discomfort associated with the assessment, fostering an atmosphere of collaboration and understanding. We believe that this approach not only ensures accurate and reliable assessments but also contributes to the overall well-being of the individuals we serve. At Nellie Supports, your emotional and psychological comfort is as important to us as the technical aspects of the assessment.

Compassionate Mental Capacity Assessments with a Therapeutic Touch

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