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Our Services

Whether It's a Mental Capacity Assessment by Our Expert Mental Capacity Assessors, a Social Care Assessment, or an Expert Court Report, You're in Safe Hands With Our Team of Qualified Social Workers

How we can help

Mental Capacity Assessments

At Nellie Supports, our Mental Capacity Assessments go beyond the technical evaluations. We understand that these assessments are not just about making legal determinations; they are also deeply intertwined with the well-being of the individuals involved. Our assessments are conducted with a therapeutic approach, recognising the potential emotional and psychological impact such evaluations can have. We approach each assessment with empathy and sensitivity, creating a safe and comfortable environment for the individual being assessed. Our skilled assessors are trained not only in the legal and procedural aspects but also in effective communication and rapport-building. We engage in meaningful conversations, ensuring that the individual's voice and preferences are heard and respected throughout the assessment process. Moreover, we are keenly aware that mental capacity can fluctuate, and it can be influenced by various factors such as stress, anxiety, and health conditions. With this in mind, we take a holistic view, considering not only the individual's current state but also their history, context, and potential future changes. Our therapeutic approach aims to reduce any anxiety or discomfort associated with the assessment, fostering an atmosphere of collaboration and understanding. We believe that this approach not only ensures accurate and reliable assessments but also contributes to the overall well-being of the individuals we serve. At Nellie Supports, your emotional and psychological comfort is as important to us as the technical aspects of the assessment.

Nellie+ Case Management

Nellie+ is not just a subscription service; it's your personalized pathway to comprehensive care and support. At Nellie Supports, we understand that your care journey is unique, and that's why we've crafted Nellie+ to be a versatile and dynamic offering tailored to your individual needs. With Nellie+, you're not just a recipient of services; you're a valued member of a compassionate community dedicated to enhancing your well-being. Imagine having a dedicated Allocated Social Worker who understands your preferences and requirements, eliminating the hassle of referral queues. This means quicker responses and more effective support, precisely when you need it. Monthly Care Reviews are the cornerstone of Nellie+. These reviews can be conducted via video-link, telephone, or even in the comfort of your own home. This flexibility ensures that your evolving needs are continuously met, and any adjustments are made promptly. But it doesn't stop there – the frequency and depth of these reviews are tailored to your specific package, guaranteeing that your care remains finely tuned to your ever-changing circumstances. We understand that care is not a one-size-fits-all approach. That's why Nellie+ offers various packages, allowing you to choose the level of support that aligns with your current situation. Whether you're looking for occasional check-ins or comprehensive assistance, Nellie+ has a package that suits you perfectly. Being part of the Nellie+ community also means unlocking access to a wealth of resources, insights, and connections. You're never alone in your journey. Our platform facilitates connections with others who share similar experiences, providing a space to exchange advice, stories, and encouragement. What sets Nellie+ apart is not just the scope of services but the heart behind it. We're not just here to deliver care; we're here to nurture your well-being, to empower you with choices, and to ensure that you're supported in living life on your terms. With Nellie+, you're not just a recipient – you're an active participant in shaping your own journey towards a better quality of life.

Social Care Services

Assess - Plan - Organise - Review Introducing Nellie Supports' Social Care Assessment Services – a comprehensive and tailored approach to achieving the optimal care and support plan for your unique needs. We understand that every individual's requirements are distinct, and that's why our specialised team is here to guide you through a holistic journey that ensures your well-being is prioritised at every step. At Nellie Supports, we're not just offering a service; we're providing you with a dedicated partner who will assess, plan, and broker the most suitable care solutions, all while consistently reviewing and adjusting them to match your evolving needs. Our process begins with a thorough assessment, where our experienced professionals gain a deep understanding of your requirements, preferences, and circumstances. This assessment serves as the foundation for crafting a personalised care and support plan that aligns with your goals and aspirations. We're not just about planning – we're about action. Our brokerage service takes the intricacies out of finding and arranging the right care and support services for you. Whether it's coordinating home care, connecting you with medical specialists, or accessing therapeutic services, our team will navigate the complexities on your behalf. But our commitment doesn't stop there. We understand that life is dynamic and circumstances change. That's why our service includes regular reviews of your care plan. Our experts ensure that the support you receive continues to meet your expectations and requirements, making adjustments as needed to ensure your well-being is consistently upheld. One of the key differentiators of our Assess-Plan-Brokerage-Review Service is our unwavering focus on your unique needs. We believe in a truly personalised approach, meaning that your care journey is based on your preferences, values, and aspirations. This approach ensures that you're not just receiving care; you're receiving care that resonates with who you are. Our service is designed to alleviate the complexities and uncertainties of navigating care and support. We aim to empower you to make informed decisions about your well-being, giving you peace of mind that every step is guided by expert insight and tailored to your individuality.

Deportation Appeal Assessments

Navigating a prison sentence while facing the looming prospect of deportation is an immensely distressing period, both for the individual and their family. At Nellie Supports, we wholeheartedly comprehend the overwhelming nature of these circumstances. This is particularly true when the intricacies of the legal system and the deportation process remain unfamiliar territory. We acknowledge the deep complexities and heightened emotions that come with such a situation. As you grapple with these challenges, Nellie Supports stands as a steadfast and compassionate ally, ready to guide you through this intricate journey. Our comprehensive approach to this particular challenge involves a multi-faceted process: Child Assessment: Understanding the unique dynamics when children are involved is a paramount consideration. Our team conducts thorough assessments to ensure that the well-being and needs of children are prioritised and considered within the overall strategy. ​ Adult Assessment: For the individual facing deportation, our assessments delve deep into the specifics of the case. This enables us to craft a tailored approach that considers your unique circumstances and challenges. ​ Action Plan: A meticulous and strategic action plan is at the core of our approach. Every detail is considered to ensure that your case is presented comprehensively and effectively. ​ Court Report: Our comprehensive approach extends to the courtroom. Our team prepares detailed court reports, ensuring that your case is presented with the necessary precision and backed by thorough evidence. ​ In this tumultuous phase, Nellie Supports is not just a service; we're a reliable partner offering a guiding light through the legal intricacies and emotional challenges. Our goal is to alleviate the burden and uncertainty, providing you with the support and expertise needed to navigate this complex path.

EHCP Appeal Assessments

Through a therapeutic and empathetic approach, we not only gather evidence but also foster an environment where parents can openly share their experiences. We recognise that the emotional and personal aspects of your child's journey are just as crucial as the factual evidence. This blend of data and emotion forms the foundation of our evidence-building process. In close partnership with legal teams, we translate this comprehensive understanding into a compelling case. Our role is to complement the legal expertise with a human touch – to provide a holistic view that presents your child as more than just a case file. We meticulously gather evidence, align it with legal arguments, and weave a narrative that resonates with decision-makers. Our commitment to you goes beyond the evidence-gathering phase. We stand by your side during every step of the process, from crafting the case to presenting it. Our role isn't just to provide evidence; it's to bolster your legal team with a deeper understanding of your child's needs, ensuring that every aspect is considered in the appeal. We understand that challenging local authorities and education departments can be an uphill battle. But with Nellie Supports as your ally, you're not alone in this journey. Together, we harness the power of evidence, empathy, and collaboration to advocate for your child's best interests. Our collective efforts aim not just to navigate the process, but to drive change that transforms your child's educational path.

Expert Court Reports

When you're navigating the labyrinthine corridors of the legal system, one document can make all the difference: the Expert Care Court Report. At Nellie Supports, we recognize that the stakes are more than just legal—they're profoundly human. Our Expert Care Court Reports are meticulously crafted to not just inform but to advocate, empowering you and your legal team with a document that is as rigorous as it is empathetic. Not Just Facts, but Stories Our reports are more than just assemblages of facts and figures. We delve deep into your individual story, weaving together a narrative that fully encapsulates your unique care needs and circumstances. Our dedicated team of experienced social workers and legal experts works in harmony to gather data that is both scientifically rigorous and emotionally resonant. Multi-Layered Insights for Complex Cases Whether it's a personal injury suit, divorce proceedings, or a funding appeal, we recognize that each case is complex and multi-faceted. We don't just skim the surface; we dive deep. Our Expert Care Court Reports provide a comprehensive analysis of your current and future care needs, your ability to manage daily life, as well as a meticulous financial breakdown covering anticipated costs for different types of care and therapies. The Nellie Approach: Collaborative, Compassionate, Committed In the creation of each Expert Care Court Report, we apply our foundational principles of person-centered care, collaboration, and critical thinking. This approach ensures that the individual's voice is heard and their unique strengths and capabilities are highlighted, all while adhering to the highest ethical and legal standards. Beyond the Report: A Lifelong Partner in Your Journey What sets our Expert Care Court Reports apart is our ongoing commitment to your well-being. From the moment you engage our services to the final resolution of your case—and beyond—we stand by you. With Nellie Supports, you're not just getting a report; you're gaining a steadfast ally committed to ensuring your needs are met, your voice is heard, and your dignity is upheld.

Stay In The Know

Social Work England is a specialist body taking a new approach to regulating social workers in their vital roles. All of our Social Workers are registered with Social Work England for your peace of mind. 
Our assessors are accredited Montreal Cognitive Assessment (MoCA) assessors with specific experience in completing capacity assessments and specialist reports.

Financial Vulnerability Accredited

All of our assessors have undergone extra training to become accredited financial vulnerability experts according to Lichtenberg standards, so they can provide even more detailed reports on mental capacity.

All our assessments are completed by registered and accredited professional Social Workers, providing you with the utmost confidence and peace of mind. Our dedicated team ensures that every mental capacity assessment is conducted with the highest level of expertise, adhering to professional standards and ensuring the well-being and rights of individuals.

  • What is a Mental Capacity Assessment to Litigate?
    A Mental Capacity Assessment to Litigate evaluates an individual's cognitive ability to understand and participate in court proceedings. Conducted by a team of experienced Social Workers, the assessment ensures fair and just legal participation.
  • Why is this assessment necessary?
    The assessment is crucial to ensure that individuals involved in legal proceedings have the cognitive ability to make informed decisions. This safeguards vulnerable individuals and upholds the legitimacy of the court proceedings.
  • What criteria must one meet to be considered capable of litigation?
    The official solicitor outlines specific criteria, such as the capacity to understand advice, the ability to make decisions in litigation, and the capacity to understand compromise. Meeting these criteria is essential for fair participation in legal matters.
  • What happens if someone lacks the required mental capacity?
    If an individual lacks the necessary mental capacity to litigate, a litigation friend may be appointed to assist in decision-making and understanding advice related to the court proceedings.
  • Who conducts the assessments?
    Our team of registered and accredited professional Social Workers at Nellie Supports conducts these assessments, adhering strictly to the Mental Capacity Act 2005 guidelines.
  • What does the assessment process involve?
    The assessment begins by gathering relevant background information about the individual. This is followed by face-to-face interactions to evaluate comprehension of legal terms, decision-making abilities, and understanding of the implications of the court case.
  • How long does it take to receive the assessment results?
    While the timing may vary based on individual circumstances, our goal is to communicate the results promptly to allow legal proceedings to proceed efficiently.
  • What does the assessment report include?
    The report outlines the findings, observations, and conclusions regarding an individual's capacity to engage in court proceedings. It is a detailed and well-documented account of the individual's mental capacity.
  • Are your reports court-compliant?
    Yes, our reports are fully court-compliant and meet the specific requirements set out in both CRP35 and Family Court Rules. Conducted by our team of registered and accredited professional Social Workers, these assessments strictly adhere to the legal framework set forth by the Mental Capacity Act 2005 and other relevant legislation. The comprehensive nature of our reports makes them suitable for presentation and acceptance in both civil and family court settings.
  • How can I schedule an appointment for a Mental Capacity Assessment to Litigate?
    To make an appointment, you can contact our team at Nellie Supports by calling 0333 987 5118 or emailing
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