NELLIE SUPPORTS
Editorial Policy
This policy explains how the information on this website is researched, written, reviewed and corrected, so that readers know what stands behind every page.
Our policies
This policy explains how the information on this website is researched, written, reviewed and corrected, so that readers know what stands behind every page.
July 2026
Why we publish
We publish information to help people understand decisions about capacity, care, CHC and SEND. A guide should answer its stated question, identify the relevant nation and distinguish general information, practitioner opinion and an individual professional assessment.
Who writes and reviews our content
Website information is maintained under the practice's editorial standards. Named practitioner contributions retain their authorship and publication context. A new editorial correction is not presented as that practitioner's fresh professional review or as a case-specific opinion.
Our sources
We prioritise legislation, judgments, official forms and government or regulator guidance for legal and procedural explanations. Recognised professional commentary helps explain those sources but does not replace them. Current law, historic decisions and reform proposals must be distinguished; a source link must lead to the material its label describes.
How we handle claims
Practice claims must match the scope, wording and evidence held in the claims register. A practice-wide fact must not imply a result, credential or guarantee for every service. Prices, VAT, additional costs and any limits of a quoted package must be clear.
Style and accessibility
We use British English and aim for clear, accessible explanations. Informational pages prioritise direct answers, practical steps and useful sources. Service pages explain the work and boundaries. Longer explanations should add understanding rather than repeat promotional claims.
Use of AI-assisted tools
AI-assisted tools may support research, drafting and consistency checks. Their output must be checked against the source material and must not be presented as a named practitioner's new opinion or approval without their involvement. AI does not make professional capacity, care, best-interests or eligibility decisions.
Corrections
If you believe anything on this website is inaccurate or out of date, please contact us at nellie@nelliesupports.com. We review reported concerns promptly and correct errors as quickly as we reasonably can.
Review
We review material when the law, guidance, service or evidence changes. Publication dates, source dates, editorial updates and an individual professional review are different events and should be labelled accurately.
Nellie Supports explains legal and procedural frameworks but does not provide regulated legal advice.