Our Prices

Application Support
£290.00

Mediation Support
£600

Appeal Support
£600

Tribunal Support
£600

One-Step Evidence Pack
Desktop £1900
Face to Face £2600
Imagine navigating a maze without a map — that’s often how the EHCP process can feel for families. From the very first request to challenging decisions at tribunal, each stage can be emotionally draining, time-consuming, and full of unfamiliar terms.
At Nellie Supports, we’re here to change that. We walk with you through every step of the EHCP journey — from the initial application, through mediation and appeal, and all the way to tribunal if needed. Whether you’re just beginning the process or facing a refusal or inadequate plan, we’ll make sure your child’s needs are clearly understood and fully represented.
Our expert team, made up of qualified and registered social workers, offers a range of services including:
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Court-compliant EHCP assessments
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SEND35 and SEND35A appeal preparation
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Mediation support and attendance
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Tribunal-ready reports and evidence
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Comparative reviews of EHCP documents
We combine compassion with professionalism, ensuring that every report is rooted in social care expertise and every parent feels supported. Whether you choose our Premium EHCP Assessment or a focused Desktop Review, you'll receive tailored support designed to secure the right outcome for your child.
Because at Nellie Supports, we believe no family should go through this journey alone.
From Application to Tribunal — You’re Not Alone

Application
Applying for an Education, Health and Care Plan (EHCP) can feel overwhelming — especially when you’re unsure what to include, how to evidence your child’s needs, or where to even begin. At Nellie Supports, we take the guesswork out of the process and provide clear, expert-led support from the very start. Our EHCP application service is designed to be both comprehensive and compassionate. Here’s how we help: Initial Consultation: We start with a friendly phone or video assessment to get to know your child and understand their strengths, challenges, and support needs. Evidence Gathering: We collect key information, including health, education, and social care details, to create a full picture of your child’s daily experiences and barriers to learning. Professionally Written Request: Our expert team drafts the EHCP application for you — written in the language that local authorities understand and expect, ensuring all statutory requirements are met. Focus on Social Care: As qualified social workers, we pay special attention to your child’s social care needs, making sure these are properly represented alongside educational and health concerns. Submission Support: Once the application is ready, we can guide you on how to submit it to your local authority — or submit it on your behalf if required. By ensuring your EHCP application is accurate, detailed and grounded in professional evidence, we give it the best possible chance of being accepted the first time around. No templates, no jargon — just personalised support that puts your child at the heart of the process. Let us help you take the first confident step toward securing the right support for your child.

Mediation
When a local authority refuses an EHCP assessment, issues an inadequate plan, or fails to make the changes your child needs, it can be incredibly frustrating and disheartening. Mediation offers a vital opportunity to resolve disagreements without the need to go straight to appeal — and at Nellie Supports, we ensure you're fully prepared and professionally supported throughout. Our mediation support service is designed to give you the strongest voice at the table. Here’s how we help: EHCP Desktop or Full Assessment: We begin by reviewing your child’s current EHCP or the reasons for refusal. Our social workers carry out either a desktop assessment or a full in-person EHCP social care assessment to understand your child’s needs in depth. Gap Analysis: We produce a comparative review, clearly identifying where the current EHCP (or refusal) falls short — whether that's vague wording, missed needs, or inadequate provision. Mediation Preparation: You’ll receive a clear, evidence-backed summary that can be used in mediation. This helps ensure your concerns are presented in a structured, professional way that highlights the key legal and practical gaps. Expert Attendance (if needed): You don’t have to go it alone. We can attend mediation with you — either virtually or in person — offering professional advocacy, reassurance, and guidance throughout the meeting. With Nellie Supports by your side, mediation becomes a powerful tool — not just a bureaucratic step. We help you navigate the conversation with confidence and clarity, giving you the best possible chance of securing the changes your child needs without having to escalate to tribunal.

Appeal
Sometimes, despite mediation efforts, you may find that your child’s needs are still not being met. Whether the local authority has issued a final EHCP that doesn’t reflect your child’s needs, or you’re choosing to bypass mediation altogether, an appeal or tribunal may be the necessary next step. At Nellie Supports, we’re here to make that process clearer, less stressful, and more effective — standing by your side every step of the way. Here’s how we support you through the EHCP appeal and tribunal process: SEND35 Form Preparation: We’ll complete the SEND35 tribunal appeal form on your behalf, ensuring it is accurate, clear, and backed with solid evidence. This crucial document outlines the areas you wish to appeal, such as Sections B (needs), F (provision), or I (placement). Comprehensive EHCP Assessment: If not already completed during mediation, we can carry out a full EHCP assessment — including: A detailed child profile A social care needs assessment A personalised care plan A care needs court report (if required) Comparative EHCP Review: We compare your current EHCP with our assessment to identify gaps, misrepresentations, or missed legal obligations. If a review was already done during mediation, we’ll update it with any new or relevant findings. Ongoing Appeal Support: From advice and guidance to full representation at the tribunal, we ensure your case is clearly presented and professionally structured. Whether through written submission or in-person attendance, we’re here to help you feel prepared and empowered. Appealing an EHCP decision can be daunting — but you don’t have to face it alone. With Nellie Supports, you have a team of expert social workers and SEND professionals dedicated to helping you secure the outcome your child deserves.

Tribunal
If your appeal progresses to a tribunal, it’s natural to feel anxious about what lies ahead. Tribunals can be complex, emotionally intense, and full of legal language — but with Nellie Supports, you’ll never face it alone. We offer comprehensive, expert-led support to help you present a well-evidenced, structured, and persuasive case at tribunal. Our goal is to make the process as manageable — and successful — as possible. Here’s how we support you at the tribunal stage: Tribunal-Ready Documentation: We ensure all documentation submitted to the tribunal is complete, accurate, and aligned with the statutory guidance. This includes your SEND35 form, supporting reports, and any updated assessments. Professional Advocacy: A member of our team can represent you at the tribunal, either in person or remotely, offering clear and confident advocacy on your behalf. We know how to speak the language of local authorities and tribunals — and we do so with your child’s best interests at the heart of every word. Updated Assessments & Reports: If any new information has come to light or circumstances have changed since mediation or appeal, we’ll revise our EHCP assessment and comparative review accordingly to reflect the most current and compelling case. Emotional Support & Guidance: Beyond the paperwork, we’re here for you. We take the time to explain each step of the process and what to expect, offering reassurance, calm, and clarity when it’s needed most. With Nellie Supports beside you, you’re not just better prepared — you’re empowered. Our combination of social care expertise, legal awareness, and compassionate support gives you the best possible foundation for achieving the right outcome at tribunal.
Tailored Support to Suit Your Family’s Needs
Choosing the Right EHCP Assessment: Desktop vs. Comprehensive
At Nellie Supports, we understand that every family’s situation is unique, and so are their needs when it comes to Education, Health and Care Plan (EHCP) assessments. That’s why we offer two distinct options: our Desktop EHCP Assessment and our Comprehensive EHCP Assessment.
Both options are designed to help ensure your child’s needs are accurately represented, whether you're applying for an EHCP, preparing for mediation, or appealing a decision. The key difference lies in how we gather the information.
Our Desktop Assessment is a popular choice for many families. It’s flexible, fast, and highly effective, completed remotely using documentation you provide, alongside an optional phone or video consultation. This option is ideal if you already have reports or assessments and need professional input to identify gaps, strengthen your case, or prepare for mediation or tribunal.
For more complex cases or where additional evidence is required, we also offer a Comprehensive (In-Person) Assessment. This includes a face-to-face visit, full observation of your child, and a detailed social care assessment, ideal for families needing robust, court-ready evidence or those without existing support documentation.
Our aim is to provide accessible, high-quality assessments that work for your family, whether that’s through our efficient desktop approach or a more detailed in-person review.
Use the table below to help decide which assessment best suits your needs, or contact our team for guidance, we’re always happy to help.
One-Stop Evidence Pack
Our One-Stop Evidence Pack brings everything together in one clear, professional bundle. It includes a full child profile, social care assessment, tailored care plan, and an EHCP comparison (where applicable). This pack is required for families accessing support with mediation, appeals, or tribunal, ensuring your case is backed by strong, well-structured evidence that meets statutory and legal expectations.
It's a one-off fee — and once completed, it can be used throughout the EHCP process to strengthen your position at every stage.
What’s Included | Desktop / Virtual Evidence Pack | Face to Face Evidence Pack |
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How it’s done | Remotely – using your documents and a phone or video call | In-person or extended video assessment with your child |
Best for | Most families – suitable for EHCP requests, reviews, and appeals | Complex cases or when in-person observation is required |
What we review | Your child’s EHCP, reports, and other key documents | Everything in the desktop, plus live observation and extra detail |
Social care needs assessed | ✔ Yes – through your documents and consultation | ✔ Yes – through in-person assessment and discussion |
Child profile created | ✔ Yes – based on the information you provide | ✔ Yes – expanded with in-person insights |
Care plan provided | Optional add-on if needed | ✔ Yes – tailored and detailed |
EHCP comparison included | ✔ Yes – we identify gaps, vague wording, or missed needs | ✔ Yes – enhanced with direct evidence |
Provider Profile | ✔ When Needed – we can create a detailed profile of an education provider | ✔ When Needed – available if relevant to your appeal or tribunal |
Provider Comparison | ✔ When Needed – compare two settings where there is a disagreement | ✔ When Needed – includes direct observations if required |
When to choose this | Almost always suitable – especially if you have some documentation | Choose when direct observation is essential or no reports exist |

Case Study: Supporting Ethan Through the EHCP Journey
Ethan is a bright and imaginative eight-year-old with a diagnosis of Autism Spectrum Disorder and sensory processing challenges. His parents, Lisa and Tom, had long struggled to secure consistent support in school and were unsure how to begin the EHCP process. After their initial request for an Education, Health and Care Needs Assessment was refused by the local authority, they were left feeling overwhelmed, unheard, and uncertain about their next steps. How Nellie Supports Helped: Lisa contacted Nellie Supports after seeing a post online about SEND35A appeals. From the first call, she felt reassured. Our team began with a Desktop EHCP Assessment, reviewing Ethan’s school reports, existing medical assessments, and parental input. From this, we created a detailed child profile, highlighting the gaps in the original request. ✔ We prepared and submitted the SEND35A appeal on the family’s behalf, ensuring it was professionally written and fully evidence-based. ✔ The local authority agreed to assess — but later issued a draft EHCP that still failed to reflect Ethan’s sensory or social communication needs. Our team carried out a Comparative EHCP Review, demonstrating where the draft plan was lacking. We supported the family through mediation, attending virtually to present the social care and educational concerns clearly and constructively. When changes still weren’t made, Lisa and Tom decided to proceed to tribunal. Nellie Supports provided a court-compliant social care assessment, a personalised care plan, and full tribunal representation. The Outcome: Following the tribunal, the EHCP was significantly amended. Ethan now receives one-to-one classroom support, access to a quiet room, sensory integration therapy, and social skills intervention. Lisa shared: “We felt like we were drowning in paperwork and legal jargon. Nellie Supports not only guided us — they stood beside us. I truly believe Ethan wouldn’t have the support he does now without them.”
Registered professionals giving you peace of mind
Experience peace of mind with our comprehensive social work services at Nellie Supports. Our team of registered and experienced professionals, are dedicated to providing exceptional care and support. From mental capacity assessments to a wide range of social work services such as EHCP appeals and life expectancy reports, our experts ensure accurate evaluations, personalised guidance, and the highest standards of practice.