Expert Legal & Financial Guidance for Care Funding Decisions
Navigating care costs, Local Authority disputes, and attorney responsibilities can be overwhelming. Our in-house specialist solicitor provides clear, compassionate advice to help you make informed decisions, protect your loved ones, and potentially save thousands of pounds. Whether you're managing care fees, reviewing contracts, or unsure of your duties as an attorney or deputy, we're here to help.
Trusted by Thousands. Guided by Experience. Committed to You.
6,000+
6,000+ Assessments Delivered
50+ Years
Combined Expertise
99%
Client Satisfaction
100%
Coverage of England & Wales
4.9 ⭐
Our Care Funding & Legal Services
We offer specialist legal and financial support across five key areas. All services are delivered by our SRA-registered solicitor with over 10 years' experience acting as a professional deputy and attorney for vulnerable individuals. Our advice is always transparent, practical, and delivered in plain English.
Advocacy & Hourly Rate Advice
If you have a complaint or dispute with the Local Authority regarding care fees, assessments, or services, we can act as your representative.
Our solicitor will liaise with the Local Authority on your behalf, draft formal complaints, and negotiate on your behalf to achieve the best possible outcome.
What's Included:
-
Flexible hourly support tailored to your needs
-
Liaison with Local Authorities as your representative
-
Drafting of formal complaints and correspondence
-
Negotiation and advocacy on your behalf
-
Transparent costs with upfront quotes
Local Authority / Care Funding Advice & Support
Do you need to sell the house? What are the Local Authority's obligations? Can you gift money or buy property? The care funding system is complex, and mistakes are common.
Our one-hour consultation with a specialist solicitor gives you clear, practical answers to your questions and helps you understand your options.
Common Questions We Answer:
-
Do I need to sell my house to fund care?
-
What are the Local Authority's obligations?
-
Can I buy my relative's house?
-
Can I give money away?
-
How much will care cost?
-
Will my relative's house be taken into account?
-
Do I have an obligation to pay for my relative's care?
What's Included:
-
One-hour consultation with our specialist solicitor
-
Plain English explanations of complex regulations
-
Clear guidance on your next steps
-
Written summary (if requested)
CHC Funding Advice & Support
Continuing Healthcare (CHC) is fully funded NHS care for people with complex health needs. Many eligible individuals are wrongly denied funding.
Our specialist team helps families understand CHC eligibility, gather evidence, secure the funding their loved ones deserve, and appeal unfair decisions.
What We Help With:
-
CHC eligibility assessments
-
Gathering medical evidence and documentation
-
Preparing for CHC assessments
-
Understanding the Decision Support Tool (DST)
-
Guidance through the CHC process
-
CHC appeals (Local Resolution to Independent Review Panel)
Attorney & Deputy Consultation
Acting as an attorney or deputy comes with significant responsibilities, and it's natural to worry about doing the wrong thing.
Our specialist solicitor has over 10 years' experience managing finances for vulnerable individuals and can guide you through your duties with confidence.
Common Questions We Answer:
-
Can I gift money for birthdays and Christmas?
-
Can I change their will?
-
Can I sell their property?
-
Am I allowed to buy their property?
-
Can I pay for school fees using their money?
-
Can I make or sell investments?
-
Am I allowed to mitigate inheritance tax?
What's Included:
-
One-hour consultation with our specialist solicitor
-
Expert guidance on your legal duties and powers
-
Practical advice tailored to your situation
-
Peace of mind that you're acting correctly
Care Home Contract Advice
Care home contracts are designed to protect the care home, not you. It's common for relatives to unknowingly sign contracts that make them personally liable for costs, or for contracts to contain unfair terms. If you're an attorney or deputy, signing without legal advice could put both you and your loved one at financial risk.
What's Included:
-
Full contract review by our specialist solicitor
-
Detailed email identifying unfair terms or problematic clauses
-
Guidance on what should be amended or negotiated
-
Protection for both the resident and the signatory
Care Cost Calculation Checker
Unsure if your care costs have been calculated correctly? Local Authorities often apply standard calculations that don't fit everyone's circumstances.
Factors like disability-related expenditure, housing costs, and pension arrangements can significantly affect what you pay. Our review service identifies errors and potential savings that could reduce your care liability by thousands of pounds over the long term.
What's Included:
-
Short consultation to gather financial information
-
Full review of your care cost calculation
-
Written report highlighting errors or savings opportunities
-
Recommendations for next steps
Why Choose Nellie Supports for Your Mental Capacity Assessment?
We're not just another assessment provider. We're the UK's largest private social work practice, built on over 50 years of combined expertise and a commitment to person-centred, compassionate care.
Our in-house solicitor has over 10 years' hands-on experience acting as a professional deputy and attorney for vulnerable individuals. This means real-world knowledge of managing finances, navigating care systems, and making complex decisions on behalf of others—not just theoretical legal advice.
Ruth is a fully qualified and regulated solicitor registered with the Solicitors Regulation Authority (SRA). This means you're receiving advice from a legal professional held to the highest standards of conduct, competence, and client protection.
Care funding and attorney law is complicated enough without confusing jargon. We explain everything in clear, straightforward language so you understand your options, your responsibilities, and your next steps—no legal dictionary required.
All our costs are provided upfront with no hidden fees. You'll know exactly what you're paying for before you commit, and we'll never surprise you with unexpected charges. If ongoing work is needed, we'll provide a clear quote before proceeding.
If you're acting as an attorney or deputy, you can pay for legal and financial advice using your loved one's funds—as long as it's in their best interests. Our solicitor can confirm this applies to your situation and ensure you're acting within your legal authority.
We don't work for Local Authorities, care homes, or the NHS. We work for you. Our advice is completely independent, focused on protecting your loved one's rights and interests, and delivered with the compassion and respect every family deserves.
WHAT OUR CLIENTS SAY ABOUT US
Nellie Supports
Used Nellie Supports to provide a Mental Capacity assessment on a close family member and the assessor was very professional & patient throughout and showed the necessary empathy when things took a difficult turn during the assessment.
Nick Prince
Efficient and well-organised service. The assessor was thorough, professional, empathetic and produced a comprehensive report within 24 hours of the interview. Excellent service all round.
David Laws
The Team at Nellie Supports are always helpful. Always providing advice and information where necessary. Prompt in responding with quotes. I always recommend to others within my organisation.
Ann-Marie (solicitor)
Expert Insights into Care Funding
Care Funding
Explore our articles on care funding, CHC appeals, attorney duties, and Local Authority disputes—covering common challenges, practical guidance, and expert insights for families, solicitors, and deputies navigating complex care and financial decisions.
Frequently Asked Questions
Yes, in most cases. If you're acting as an attorney or deputy, it's permissible to pay for legal and financial advice using your loved one's funds, as you're acting in their best interests. Our solicitor can confirm this applies to your situation during your consultation.
An attorney is appointed under a Lasting Power of Attorney (LPA) by someone while they still have capacity. A deputy is appointed by the Court of Protection when someone lacks capacity and hasn't set up an LPA. Both roles involve managing finances and/or care decisions, but deputies have additional reporting obligations to the court.
It varies depending on your circumstances, but we've seen clients save thousands of pounds per year by identifying errors in disability-related expenditure, housing costs, or pension calculations. Over the long term, these savings can be substantial.
Continuing Healthcare (CHC) is fully funded NHS care for people with complex health needs—it's free at the point of use. Local Authority funding is means-tested social care, where you may have to contribute based on your income and assets. Many people are wrongly denied CHC and forced to pay for care they should receive for free.
It's helpful but not essential. For care cost reviews or contract advice, having relevant documents (care assessments, contracts, financial statements) will allow us to provide more detailed guidance. We'll let you know what to bring when you book.
Yes. Our Advocacy & Hourly Rate Advice service allows us to represent you in disputes with Local Authorities or NHS bodies. We can liaise on your behalf, draft complaints and appeals, and negotiate for the best outcome. For court representation, we can refer you to specialist barristers if needed.
Our Advocacy & Hourly Rate Advice service is flexible and can be tailored to your needs. Whether you need one-off support or ongoing representation through a CHC appeal or Local Authority dispute, we'll provide a transparent quote and work with you every step of the way.
It varies. Local Resolution can take a few weeks to a few months. If it progresses to an Independent Review Panel (IRP), it can take 6–12 months or longer. We'll guide you through each stage and keep you informed throughout the process.
If the assessment finds that someone lacks capacity for a specific decision, the report will clearly explain why and where appropriate recommend safeguards. This might include appointing a deputy through the Court of Protection, creating a best interests decision-making framework, or involving healthcare professionals in medical decisions. The report provides evidence to support whatever action is needed.