Care Funding and Legal Advice
Most Providers Only Do CHC. We Do Everything*.
*Alright, we're not plumbers or electricians. But when it comes to care funding, self-funding, CHC, Local Authority, appeals, transitions - we've got you covered.
Here's the problem with most care funding providers: they only do CHC. If you're self-funding or Local Authority-funded, they can't help. And if your CHC funding gets removed? They're gone. We're different. We support all three funding routes, all transitions between them, and every stage from consultation to ombudsman. £250/hour for what you need - capped at £8,500 if things escalate. You're part of the herd, and we don't leave
Our Care Funding & Legal Services
Why Choose Nellie Supports for Your Care Funding Appeal?
We're not just another CHC Appeals provider. We’re with you every step of the way. As the UK’s largest private social work practice, we bring over 50 years of combined expertise, grounded in compassionate, person-centred care coupled with legal expertise
Our in-house solicitor has over 10 years' hands-on experience acting as a professional deputy and attorney for vulnerable individuals. This means real-world knowledge of managing finances, navigating care systems, and making complex decisions on behalf of others—not just theoretical legal advice.
Ruth is a fully qualified and regulated solicitor registered with the Solicitors Regulation Authority (SRA). This means you're receiving advice from a legal professional held to the highest standards of conduct, competence, and client protection.
Care funding and attorney law is complicated enough without confusing jargon. We explain everything in clear, straightforward language so you understand your options, your responsibilities, and your next steps—no legal dictionary required.
All our costs are provided upfront with no hidden fees. You'll know exactly what you're paying for before you commit, and we'll never surprise you with unexpected charges. If ongoing work is needed, we'll provide a clear quote before proceeding.
If you're acting as an attorney or deputy, you can pay for legal and financial advice using your loved one's funds—as long as it's in their best interests. Our solicitor can confirm this applies to your situation and ensure you're acting within your legal authority.
We don't work for Local Authorities, care homes, or the NHS. We work for you. Our advice is completely independent, focused on protecting your loved one's rights and interests, and delivered with the compassion and respect every family deserves.
WHAT OUR CLIENTS SAY ABOUT US
Nellie Supports
Used Nellie Supports to provide a Mental Capacity assessment on a close family member and the assessor was very professional & patient throughout and showed the necessary empathy when things took a difficult turn during the assessment.
Nick Prince
Efficient and well-organised service. The assessor was thorough, professional, empathetic and produced a comprehensive report within 24 hours of the interview. Excellent service all round.
David Laws
The Team at Nellie Supports are always helpful. Always providing advice and information where necessary. Prompt in responding with quotes. I always recommend to others within my organisation.
Ann-Marie (solicitor)
Expert Insights into Care Funding
Care Funding
Explore our articles on care funding, CHC appeals, attorney duties, and Local Authority disputes—covering common challenges, practical guidance, and expert insights for families, solicitors, and deputies navigating complex care and financial decisions.
Frequently Asked Questions
Yes, in most cases. If you're acting as an attorney or deputy, it's permissible to pay for legal and financial advice using your loved one's funds, as you're acting in their best interests. Our solicitor can confirm this applies to your situation during your consultation.
An attorney is appointed under a Lasting Power of Attorney (LPA) by someone while they still have capacity. A deputy is appointed by the Court of Protection when someone lacks capacity and hasn't set up an LPA. Both roles involve managing finances and/or care decisions, but deputies have additional reporting obligations to the court.
It varies depending on your circumstances, but we've seen clients save thousands of pounds per year by identifying errors in disability-related expenditure, housing costs, or pension calculations. Over the long term, these savings can be substantial.
Continuing Healthcare (CHC) is fully funded NHS care for people with complex health needs—it's free at the point of use. Local Authority funding is means-tested social care, where you may have to contribute based on your income and assets. Many people are wrongly denied CHC and forced to pay for care they should receive for free.
It's helpful but not essential. For care cost reviews or contract advice, having relevant documents (care assessments, contracts, financial statements) will allow us to provide more detailed guidance. We'll let you know what to bring when you book.
Yes. Our Advocacy & Hourly Rate Advice service allows us to represent you in disputes with Local Authorities or NHS bodies. We can liaise on your behalf, draft complaints and appeals, and negotiate for the best outcome. For court representation, we can refer you to specialist barristers if needed.
Our Advocacy & Hourly Rate Advice service is flexible and can be tailored to your needs. Whether you need one-off support or ongoing representation through a CHC appeal or Local Authority dispute, we'll provide a transparent quote and work with you every step of the way.
It varies. Local Resolution can take a few weeks to a few months. If it progresses to an Independent Review Panel (IRP), it can take 6–12 months or longer. We'll guide you through each stage and keep you informed throughout the process.
If the assessment finds that someone lacks capacity for a specific decision, the report will clearly explain why and where appropriate recommend safeguards. This might include appointing a deputy through the Court of Protection, creating a best interests decision-making framework, or involving healthcare professionals in medical decisions. The report provides evidence to support whatever action is needed.
All care funding support across all three routes: self-funding advice, NHS Continuing Healthcare (CHC) applications and appeals, Local Authority disputes and advocacy, care cost reviews, retrospective CHC claims, and transitions between funding routes. It does NOT include capacity assessments, social care services, or care planning—those are available as separate add-ons
No. Most clients pay far less. The £8,500 cap is a safety net for complex cases that go to tribunal, ombudsman, or involve multiple route transitions. If your case resolves quickly—say with a one-hour consultation (£250) or successful CHC application (£1,500)—that's all you'll pay.
Then you'll pay £250 plus VAT. There's no minimum commitment. The guarantee simply protects you from spiralling costs if your case becomes drawn-out or complex.
Yes. Whether you start self-funding and transition to CHC, or your CHC funding is removed and you move to Local Authority funding, the £8,500 cap covers your entire journey—regardless of how many route changes happen.
Trusted by Thousands. Guided by Experience. Committed to You.
5
Social Work-Led Team: Solicitors, Psychologists, SEN Specialists & Forensic Scientists
50+ Years
Combined Expertise
99%
Client Satisfaction
100%
Coverage of England & Wales
4.9 ⭐
Our Care Fee Funding Cap
The UK's Only £8,500 Maximum Care Funding Cap - No Matter How Far Your Case Goes
Care funding is unpredictable. Cases can drag on for months. Costs can spiral. And most providers charge per stage with no cap - leaving families with bills of £10,000, £15,000, or more.
We've solved that problem.
How It Works: We charge a transparent hourly rate of £250 for expert, multi-professional care funding support. You only pay for the time we work - whether that's one hour or one hundred.
But here's your protection: once you reach £8,500*, we stop charging - but we keep working. No matter how complex your case becomes, how many appeals you need, or how many times your funding route changes, you'll never pay more than £8,500. While many families won't reach anywhere near £8,500- especially for straightforward consultations or successful applications - complex cases like CHC appeals, Local Resolution Meeting (LRM) representation, and retrospective claims commonly cost families in excess of £15,000 with other providers. Our guarantee protects you from those spiralling costs, giving you certainty and peace of mind when you need it most.
*£8,500 maximum guarantee applies to care funding support services only and this figure is exclusive of VAT. Terms and conditions apply.