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About Little Nellies

Your child comes first. Not the paperwork.

Little Nellies is the specialist SEND and EHCP subsidiary of Nellie Supports Ltd. We exist because families should not have to become SEND experts just to get the right support for their child.

Child-first support. Plain English. A wider social work practice behind us.

Little Nellies at a glance

Who

A specialist SEND and EHCP advocacy service.

For

Children, young people and their families in England.

Why

To help families understand the system and speak up for their child.

Part of

The wider Nellie Supports social work practice.

What matters

The child, clear information and honest professional support.

What we do

Explore support

The practice

Our method

Coverage

FAQs

Who we are

Who we are

Little Nellies is a specialist SEND and EHCP advocacy service for children, young people and their families in England. Little Nellie's Ltd is a subsidiary of Nellie Supports Ltd, the independent social work practice behind the service.

Most parents do not choose to learn about EHCPs, assessments, mediation or the SEND Tribunal. They learn because something is not working for their child. We bring specialist knowledge and practical help to that situation, so families are not left trying to make sense of every letter and report alone.

Our starting point is the child, not a service package. We want to understand what matters to them, what is happening at home and in education, and what needs to change. Being part of the wider Nellie Supports practice helps us recognise when education, health, social care and family life need to be considered together.

EHCP and SEND support

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Families should not have to become specialists simply because their child needs support. We exist to make room for their voice and help turn concerns into clear, practical next steps.

Families should not have to do this alone

Caring for a child and navigating a complex system are different jobs. We bring professional knowledge and practical help alongside the family's experience, rather than expecting parents to become specialists overnight.

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The child must not get lost in the paperwork

Reports and decisions matter because they affect a real child's life. We keep their strengths, needs, wishes and future in view, instead of treating an EHCP as a document to complete and forget.

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Our approach and fees

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Warmth and professional rigour belong together. We believe families deserve explanations they can understand, recommendations they can question and an honest account of what the evidence supports.

Straight answers, in plain English

Families deserve to understand their child's case. We explain what the paperwork means, what is still uncertain and which options are available, without hiding behind jargon.

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Evidence before promises

Our job is not simply to repeat a concern more loudly. It is to connect the child's needs, the available evidence and the support being sought, while being honest about gaps and limitations.

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Little Nellies elephant character

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Families should not have to navigate this alone

A child may be struggling at school. Support may have been promised but not clearly written down. A request for assessment may have been refused. Alongside caring for their child, a family can suddenly find itself dealing with reports, deadlines and decisions it has never encountered before.

Little Nellies exists to help close the gap between being told what to do and having someone help you do the work. We explain what is happening, make sense of the available evidence and help families prepare the documents and responses needed for the next stage.

Our aim is not to turn parents into SEND professionals. It is to help them feel informed, heard and better equipped to speak up for their child. The point is not more paperwork. It is support that makes a difference in a child's everyday life.

Social Work England logo
Social Care Wales logo, Gofal Cymdeithasol Cymru
BASW logo, the professional association for social work and social workers

The people behind Little Nellies

Real people, within a wider professional practice

Little Nellies has a specialist SEND focus within the wider Nellie Supports social work practice. That connection matters because a child's life does not fit neatly into separate education, health and social care boxes.

The wider practice includes registered social workers and colleagues with experience across assessment, care and family circumstances. We identify the professional input an instruction needs rather than assuming one person can answer every question.

Our work is supported by the practice's professional standards and quality-assurance arrangements. You can meet the people behind the practice and read about their roles on our team page.

Registrations and memberships belong to the relevant professional or organisation. They are not a separate accreditation of the Little Nellies advocacy service.

The reason for the work

The child behind the paperwork

An EHCP case can become hundreds of pages of reports, emails and professional opinions. We do not want the child to disappear inside them.

Who is this child? What do they enjoy and do well? What are they finding difficult? What helps them communicate, participate and learn? What do they want for their future?

Those questions belong alongside the evidence. We listen to the family's experience and seek to keep the child's or young person's views at the centre, recognising that not everyone communicates in the same way.

The paperwork matters because it records needs and the support being sought. But the paperwork is never the purpose. The child is.

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Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

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Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

Add a Title

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

Add a Title

Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.

Straight answers

We explain what a decision means, what needs attention and why we think a particular next step makes sense. You should not have to decode our advice.

Plain English

You should understand your own child's case. We explain the terminology, the paperwork and the options without assuming you already know the system.

The whole child

We connect the paperwork with everyday life: learning, communication, relationships, wellbeing, care and preparation for adulthood. A list of difficulties is not the whole person.

Honest recommendations

Not every disagreement needs an appeal, and not every family needs paid support. We explain the gaps, the alternatives and when free information or another professional may be the better starting point.

Clear responsibilities

We agree the work and fee before it begins, explain what is included and identify when a solicitor or another specialist is needed. We do not pretend to have expertise outside our role.

Evidence before promises

We cannot promise an EHCP, a particular placement or a successful appeal. Our role is to help the child's needs be understood and the evidence and requested support be presented clearly.

Our promises to families

What families can expect from us

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Little Nellies elephant character

The Little Nellies name

A specialist identity, part of the Nellie family

Little Nellies carries the Nellie name and elephant identity into a service with its own focus on children, young people and SEND.

It connects us to the wider Nellie Supports practice while giving families a clear place to turn for specialist education, health and care plan support.

We share a child-first, person-centred outlook: people should be listened to, information should be understandable, and professional support should relate to the life someone actually wants to live.

Get to know Little Nellies

A little more about Little Nellies

Who are Little Nellies?

Little Nellies is a specialist SEND and EHCP advocacy service for children, young people and their families in England. Little Nellie's Ltd is a subsidiary of Nellie Supports Ltd and works within the wider social work practice.

Why does Little Nellies exist?

We exist because families should not have to become SEND experts just to seek the right support for their child. We combine clear explanations with practical help, keeping the child and the family's experience at the centre.

Is Little Nellies part of Nellie Supports?

Yes. Little Nellie's Ltd is a subsidiary of Nellie Supports Ltd. Little Nellies has a specialist SEND and EHCP focus, supported by the wider practice's professional knowledge and standards.

Who do you support?

We support children, young people and their parents or carers with the English SEND and EHCP system. Our work includes support for young people preparing for adulthood, where SEND support applies. Most work can be delivered remotely, with in-person arrangements discussed where appropriate.

Are you a law firm or a free helpline?

Neither. Little Nellies is a paid specialist SEND advocacy service within a social work practice. We provide practical help within an agreed role, and explain when free information, a solicitor or another specialist may be more appropriate.

Does every family need paid support?

No. Some families can manage the next step with clear information or free advice. We explain the options and the work we are proposing rather than assuming everyone needs a package.

Can you guarantee an EHCP or a successful appeal?

No. The local authority or tribunal makes the decision. We can help families understand the issues, organise the evidence and present their child's needs and requested support clearly.

Where can I find your services and fees?

Our EHCP and SEND services hub explains the individual services, and the Little Nellies prices page sets out the published fees. The proposed work, any hearing representation and the fee are confirmed before you decide to proceed.

See the practical support available at different stages, from assessment requests and draft plans to reviews, mediation and appeals.

Read about professional responsibilities, evidence and quality assurance within the wider practice.

Understand the published fees and ask us to explain the proposed work before you make a decision.

Practical information

Find the information you need

The wider practice, its purpose and its approach to supporting people and families.

Find out about the practitioners and colleagues behind the work.

The responsibilities and boundaries that support accountable professional work.

Meet the practice behind Little Nellies

A conversation, not a commitment

Start by telling us what is happening

You do not need to know the name of the service you need or have the whole case organised. Tell us what has happened, what the school or local authority has said and what is worrying you. We will help you identify the sensible next step and explain any proposed work and fee before you decide.

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